As an avid football fan, I’ve sampled ex-SBS reporter Scott McIntyre’s contributions and musings on the world game; he struck me as a decent researcher and succinct communicator.
In respect to his recent controversial, non-football microbloggings, his PR, career and reputational issues bled out of two of them in particular.
In both cases McIntyre did what he would surely recognise as a football no-no; he played the man not the ball: Continue reading
No matter the marketing campaigns, the spin, the apologies and the ‘zero tolerance’ approach, some in the NRL’s playing cohort seem determined to let their personal tastes run riot over their employee code of conduct contracts. Begs the question; can the ‘mongrel’ quality – so needed to make a great NRL star – ever be anything less than a sniff away from dogging the wider code with image and reputation issues?
I wonder if golfer Robert Allenby, or NRL players John Sutton and Luke Burgess can somewhat identify with this theory? I have analysed PR disasters from every angle and it has become all too apparent that:
drink and drugs play a significant part in adversely affecting behaviour; catalysing embarrassing or painful incidents; leading to shame-based denials and excuses; delivering high levels or scepticism and thereafter; scandal plus reduced levels of public trust and respect?
The one-time abuser or inveterate addict alike, will deny, lie or vilify anyone else, rather than come clean about how they have little or no control after imbibing poison that compels them to behave irrationally or inappropriately.
First up, I have empathy for those with depression or self-medication issues. But in terms of PR, media reports and reputation management, there’s often not much room for such understanding. That’s why Paul Gallen’s tweet – offensively deriding his defacto NRL employers/governors as female genitalia – is defined as a PR gaffe, any pre-existing issues or circumstances aside.
For a privileged sports role model (with some bad PR ‘form’ re performance supplement use in particular) to fail to accept accountability for the consequences of his wrongs (harder – yet more telling – than just issuing an easy, media mea culpa) puts the gall in ‘Gallen’. Paul may now claim his use of the C-word (below) is innocuous. (Ladies, mums, sisters, daughters; your views on that one?)
This PR disaster is only compounded when the NRL stipulates that this great athlete – yet PR putz – needs to complete a leadership course as part of his rehabilitation. A followership, humility and emotional awareness course might better address some of the issues fuelling Paul’s PR disaster, and fuelling the original drivers that led to it.
Still with empathy and chapeau to SydMornHerald for quip-grabs, G.
The Essendon footy club has grabbed the flag at the annual list of PR blunders and gaffes awarded here at PRdisasters.com. After analyzing media monitoring data on sustained and damaging mentions across press, radio, TV and internet sources, the Bombers “performance supplements” saga was easily the year’s most-talked about, and reviled, PR disaster. And in a year where the Cronulla Sharks rugby club plus the sport of swimming were also stained by the stench of scandal, the broader topic of ‘drugs in sport’ created much negative commentary and bad PR.
The Australian PR Disaster Awards – now in their 8th year – highlight the worst examples of business, celebrity, government, media and sports PR blunders. They assess PR problems in both traditional and online media, including social media spaces. To qualify as a PR disaster, the incident must result in sustained, negative media coverage for the brand, business or person at the centre of the story. Here are Australia’s Top 10 PR Disasters of 2013 (biggest disaster first):
1. Essendon supplements scandal – under the direction of controversial sports scientist Stephen Dank, the Bombers were found to have been operating an experimental – possibly illegal – performance supplements programme.
2. Drugs in sport – A year long Australian Crime Commission investigation found widespread drug use in Australian professional sport, with criminal networks being actively involved. At publication, one former ASADA expert dubbed it the “blackest day in Australian sport”.
3. Indonesian relations – Australia’s ‘SBY’ presidential phone-tapping scandal escalated with Tony Abbott’s reticence to apologise and Indonesia reactively downgrading the relationship between the two countries and withdrawing co-operation on people smuggling operations.
4. Waterhouse/Singleton spat – Businessman John Singleton sacked trainer Gai Waterhouse following a clash on live television. After “Singo” claimed skullduggery over the fitness of his beloved horse ‘More Joyous’, a Racing NSW inquiry fined Singleton and saw trainer Gai Waterhouse charged on two counts relating to reporting and record-keeping.
5. Media regulation reform – Communications Minister Stephen Conroy was assailed by many sections of the media over his proposed News Media reforms. Many outlets railed at the mooted, binding, self-regulation scheme that also sought to remove a news organisation’s exemption from some provisions of the Privacy Act.
6. Mining tax repeal – The Abbott government started to repeal Labor’s controversial Minerals Resource Rent Tax from July 2014; by pitching how it would impact on families and small business, major – and conflicting – media coverage for this new policy was secured.
7. Craig Thomson – The saga of allegedly using Health Service Union credit cards to pay for porn and prostitutes rumbled on, revealing avaricious appetites for raunchy films, sexual services, ciggies and cross-country flights and expenses.
8. Collingwood Football Club (re Adam Goodes) –When a young Collingwood fan sledged Adam Goodes with an ape slur, the media meltdown was compounded when Collingwood President Eddie Maguire jokingly alluded to Goodes’ ability to publicise the in-town musical King Kong.
9. Royal Commission into child sexual abuse – As the 2012-established commission researched, interviewed, questioned and challenged institutional representatives from education, religion, sports and state interests, claims of abuser protection and failure to stop the abuse provided media flak for churches and their office bearers.
10. Politician expenses – Not long into office, Tony Abbott encountered his first scandal over his and other politicians’ misuse of entitlements. With four cabinet members – plus the PM – having to repay money for faulty expense claims, the furore also targeted Labor pollies similarly loose with their expense accuracy.
The hidden side of impression management in the Essendon supplements scandal now revealed by the Herald Sun and The Australian.