One way traffic at newcommreview
I’m getting the Aussie ‘irrits’ with newcommreview; they carry a review of ‘Public Relations Disasters’ where Eliz Albrycht says she enjoyed it yet points out where she thinks the book comes up short (mainly lack of disastee explanation and deep crisis comms insights). Thing is, newcommreview has had a site redesign and in the process the critique has stayed up, but my response comments have gone down. I asked Elizabeth to help redress this over a month back – she passed it onto Jen McClure – who says she asked her ‘web guy’ to sort it and reminded him again – but still nothing. C’mon guys; right of reply is fundamental to blogging ain’t it?<br />
For the record: I answered Eliz’s points – mainly by saying PR disaster people were (understandably) reluctant to share with me as they didn’t trust my ‘angle’ (ie to promote better PR practice). I reiterated that the book’s aim was to entertainingly show how PR disasters can alarmingly pop up from almost any area of comms or business, and suggest some commonsense practical avoidance or reparation techniques.
Fair play to Elizabeth – while she honestly admitted she wasn’t in any way a crisis PR practitioner, I was able to assure her that Jonathan Bernstein – a former Ruder Finn crisis frontline guru -declared the book to be worth it for the ‘lessons learnt’ sections alone.
Pic above courtesy of bigfoto.com