Reputation Risk pdf – a handy framework


As per my previous post, risk management experts Rob Eccles and Scott Newquist (of Florida-based Perception Group) along with Lugano-based Roland Schatz (of Media Tenor), have given permission for me to post their rep mgmt framework (click to download the pdf). To help preclude reputational PR disasters, Rob, Scott and Roland suggest all companies must address the reputation vs reality gaps, monitor any changing belifs and expectations among stakeholders and remedy weak internal co-ordination.

Many thanks to Rob, Scott and Roland. Stay tuned for more info and case studies from the guys.

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