Could your Customer Service team create a PR disaster just like Hewlett Packard’s did? Keep watching CrunchGear to see how HP responds… Hat tip to Augie Ray at Experience The Blog.

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One Response to “HP’s Customer Service team creates a PR headache”

  1. Better Communication Results » Attention Corporates and PR agencies: read NOW! on July 9th, 2008 1:25 pm

    [...] Hewlett Packard have just found out (tip of the battered Akubra to Gerry), ’social media’ means that your ‘little old audience’ is potentially no [...]

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