2012 PR Disaster Awards announced

The Australian Labor Party has secured top position in our annual list of PR Disasters. After research by CyberChatter, the ALP has secured three top five placings on the list of the most talked about PR nightmares of 2012, a year rife with political PR glitches. So, without any further ado, here you go (biggest disaster first):
1. Carbon tax- Arguably Julia Gillard’s most unpopular decision since her time as Prime Minister. This legislation caused a nation-wide uproar talked about in traditional media, online forums and Twitter.
2. Alan Jones- During a speech at the 2012 Liberal Club President’s Dinner, the Sydney broadcaster said that Ms Gillard’s father ”died of shame” because of the ”lies” she told. Although Mr Jones later apologised to the PM, a number of his breakfast radio program sponsors pulled their advertisements from 2GB after a major social media campaign.
3. 2Day FM- Presenters Mel Greig and Michael Christian’s on-air antics preceded the suicide of British nurse Ms Saldanha, who took her own life after being tricked into forwarding a prank phone call from the pair posing as Prince Charles and The Queen.
4. AWU Slush Fund- Julia Gillard’s credibility was affected amid reports she assisted former boyfriend and union colleague Bruce Wilson in the theft and misuse of significant funds.
5. Tent Embassy Riots- One of the PM’s staff lost his job after admitting he informed protesters of Opposition Leader Tony Abbott’s whereabouts at a 2012 Australia Day function, amid claims that Abbott had called for the Aboriginal tent embassy to be torn down.
6. Peter Slipper- Mr Slipper was ultimately removed as house speaker amid claims from former staffer James Ashby of sexual harassment. Despite the dismissal by the Federal Court of the James Ashby case against Mr Slipper, he now faces charges on three counts involving alleged fraudulent conduct.
7. The Circle- Network Ten’s The Circle issued an apology after public and corporate backlash over comments made by presenter Yumi Stynes about a photo of Victoria Cross recipient Corporal Ben Roberts-Smith. Stynes’ stated “he’s going to dive down to the bottom of the pool to see if his brain is there.”
8. Craig Thomson- Mr Thomson vigorously denied allegations and reports of allegedly spending hundreds of thousands of HSU funds on prostitutes, restaurant meals, hotels, air travel for his wife and other personal items including cash advances.
9. Nick D’Arcy- A photo posted on Facebook of Kenrick Monk and Nick D’Arcy posing with automatic pistols and shot guns sparked outrage less than two months out from the 2012 London Olympic Games.
10. Red Cross- The Red Cross apologised after a blundering employee caused fury by posting a comment on Facebook that said “all gays engage in risky behaviour” and everyone with tattoos gets “infected by dirty needles.”

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Journalist asks the hard questions of 2DayFM management

Sitting here in the cheap seats, I’ve quietly surmised that Austereo’s handling of the abortive hoax call prank has tended more to stonewalling and message repetition that it has to genuine engagement and undertakings of remedies. Timely then that a Fairfax journalist – Michael Lallo – lists the hard questions that still remain unanswered by Austereo management.

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2DayFM preggers prank now worse than a PR disaster

With the sad, sad news that 2DayFM’s ‘Crank Yanker’ style publicity stunt may have lead to the death of the reception nurse who took the hoax phone call, station owner Austereo now has a global PR disaster on its hands. Social media is reported to be ablaze with anger and revulsion at the prank, and the way the station is handling the fallout of the stunt; the company Facebook page has been swamped with critical posts and Twitter in the UK has trended heavily against the DJs Mel Greig and Michael Christian. Meanwhile, a braggadocio video from Mel and Michael puffed with pride just after their hoodwinking call has now been deleted from the station website. In any publicity-seeking situation, organisations have to ask “what’s the worse thing that could happen?”. While impossible to predict the death of someone involved in a hoax call, the sensitivity and protectiveness that exists for the UK’s royal cohort might have suggested this was one fear and self-loathing promoting scenario that required some taste and restraint. RIP Jacintha Saldanha.

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Red Cross spells PR disaster over erroneous Facebook post

The Aussie Red Cross tied itself in ‘nots’ recently (hat tip to anonymous reader for info) after a staff member APPEARED to show prejudice against Brits, drug users and gay men.

http://www.theaustralian.com.au/news/red-cross-insists-an-anti-gay-facebook-post-was-a-simple-mistake/story-e6frg6n6-1226497018748

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Shame no PR disaster for Alan Jones over Gillard attack

As an aggressive social media campaign compels advertisers to withdraw their support of the Alan Jones’ radio show, I read a neat precis by Troy Dodds of WA who summarises the issues neatly.
And for me, it’s not a PR disaster for Jones; this kind of unreasonable rant (and now pained bleating for alleged wrongs done against him), is his stock-in-trade and the exact outburst that shock radio jocks like him the world over need to keep their profile high and their easily-enraged listeners tuning in. Sponsors? They’re’ll always be new ones chasing the audience that Jones so easily corrals.

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Social Media “Expert’s” Retarded Rant PR Disaster

PR disaster news from The Age (hat tip Asher Moses):
“A Vodafone store employee who describes himself as the telco’s “social media expert” and “ambassador” has been deriding customers on Twitter and Facebook as “mentally retarded” and threatened them with a “pimp slap backhand”.

Yet another reason why social media engagement should probably best be conducted by staff with acute PR savvy. Social media is all about reputation far more than it is about mobile phone smarts. Smart phones don’t make for smart career moves

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Latest Shell PR disaster shows ease of social media ‘brandjacking’


Journalist Kashmir Hill of Forbes provides a solid, informative overview of Greenpeace and Yes Men’s online attack against the Shell global brand. Yet to label the activists as pranksters perhaps diminishes the strategic creativity of Yes Men, who are long-established thorns in the flesh of errant conglomerates the world over.

Though the contest is over, you can have fun creating your own Ad here.

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Right Royal froth over Starbucks ‘proud British’ Tweet

Thanks to rebel Irish blogger Phil Mac Giolla Bhain for the tip to this PR disaster where Starbucks show the cultural minefield that is posting on social media:
Asking Emerald Celts to say why they’re proud to be Brits in order to win a free coffee…tut tut tut…

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