A marketer who jumped into a senior PR role 10 months ago seems to have displayed what might be described as a “lack of stakeholder awareness”. Mumbrella reports that H&K’s Fergus Kibble questioned the validity of a client-related business activity; not just once, but several times over a few weeks. Being skilled repu mgmt experts, H&K seems to have hunkered down; Fergus has blocked off his Twitter account, the CEO is not available and when chased by a Mumbrella sleuth, Dr Mumbo was told the entire PR team (for the related account) was out. Blog commentary seems divided whether Fergy did anything wrong.
Mumbo reports: “Ironically, last September Kibble gave a presentation on the best ways for brands to use Twitter in which he told delegates”: “In this space in particular we tend to go towards the negative that something terrible’s going to happen, but also really good things can happen as well.”